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Pilot

Intuit Pilot

Get jobs from 400+ on-demand work sites

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Overview

Duration: 1 week

Client: Intuit

Team: Software engineer, software engineer intern, and myself

My Role: As the only designer on my team, I was in charge of all the design work. I did the UX and visuals (iconography, illustrations). All members were involved in the research, ideation and interviews. 

Background: Pilot was started as a response to an exploratory experiment that was run previously: Americans want to, but cannot come up with $500 in a week if asked. We wanted to understand how to make money on demand and what Intuit is well positioned to help with. We took an interest in the on-demand economy and the idea of doing tasks to make money.

Solution: App and website that helps people register and find jobs on 400+ on-demand work sites

Ideation

We held brainstorming sessions with people from different age groups to understand how they make money, when do they need extra cash, and what resources they use to find a extra job.

 Interviewees 35-55 age group

Interviewees 35-55 age group

 Interviewees 65+ age group

Interviewees 65+ age group

We focused on the on-demand economy because that was a new, trending market. We believed that we can help people find on-demand jobs by creating an app and website that allows people to sign up and work on the 400+ work sites that already exist. 

App

 Profile page

Profile page

 Job offers

Job offers

 Calendar

Calendar

Website screenshots

Results

This project was ultimately halted for a few reasons:

  • Desirability: it is projected that 40% of customers will be working in the on-demand economy by 2020, but it might be too early to launch this sort of project.
  • Feasibility/sustainability: With sites like Uber and Taskrabbit becoming popular, these companies could be more choosey in their onboarding process. We have to interview a person and go through an equal amount of hassle to find them a job.
  • Staffing: We do not have the staff to broker deals with Taskrabbit and other major companies.